Privacy Policy

Ark Rentals (“we,” “us,” or “our”) operates https://arkrentals.com (the “Site”). This Privacy Policy explains how we collect, use, share, and protect information when you visit our Site, submit a form, request information, request a rental or service, communicate with us, apply for employment, or otherwise interact with us online.

Who We Are

Our website address is: https://arkrentals.com

This Privacy Policy applies to information collected through arkrentals.com and related forms and pages on that website.

Information We Collect

Information You Provide

When you contact us or submit forms through the Site, we may collect information such as your name, email address, phone number, mailing address, delivery address, event address, jobsite address, company name, rental details, service details, scheduling preferences, project details, and any other information you choose to provide. This may include information submitted through contact forms, quote or rental request forms, repair inquiries, concrete service inquiries, and employment-related inquiries.

If you submit files, photos, documents, resumes, or other attachments, we may collect and store those materials as part of your inquiry, request, or application.

Employment Applications and Resumes

If you apply for a job or submit employment-related information through the Site, we may collect your resume, work history, education, references, qualifications, and other information you provide in connection with that application or inquiry.

Photos, Videos, and Related Media

We may take, receive, store, and use photos or videos relating to rentals, deliveries, setups, equipment, projects, service work, repairs, completed work, and related operations for documentation, quality control, training, recordkeeping, and marketing purposes.

Where reasonable, we may try to avoid displaying sensitive personal details in marketing content. If you have concerns about a specific image or post, contact us and we may review the request.

Information Collected Automatically

When you visit the Site, we may automatically collect certain technical and usage information, such as your IP address, browser type, device information, operating system, pages viewed, links clicked, referral information, timestamps, and approximate location derived from your IP address.

How We Use Information

We may use personal information to:

• Respond to inquiries and provide the information requested.
• Review and respond to rental, delivery, repair, concrete, or other service requests;
• Communicate with you about scheduling, availability, follow-up, and customer service;
• Process employment inquiries and recruiting-related activities;
• Document work, deliveries, projects, setups, repairs, and quality control;
• Improve our Site, services, operations, and customer experience;
• Measure website usage and marketing performance;
• Protect against spam, fraud, abuse, and security risks; and
• Maintain records and comply with legal obligations.

Text Messaging (SMS)

If you provide your mobile number and consent to receive text messages, we may send texts related to your inquiry, request, availability, scheduling, booking-related updates, service updates, or requested information. Ark Rentals’ public request forms state that submitting the form may include consent to receive transactional and booking-related text messages and emails.

• Opt out: Reply STOP or UNSUBSCRIBE at any time.
• Help: Reply HELP for help.
• Message and data rates may apply.
• Message frequency varies.

We do not share mobile information with third parties for their own marketing or promotional purposes.

Cookies and Similar Technologies

Cookies are small files stored on your device that help websites function, remember preferences, understand usage, and improve performance. You can control cookies through your browser settings. If you disable cookies, some Site features may not work properly.

If the Site uses comment tools, account login features, saved preferences, or content management features, those tools may set cookies related to those functions. Any such cookies are used to support Site functionality, security, user convenience, and administration.

Analytics and Advertising

We may use analytics, tag management, advertising, remarketing, and similar tools to understand how visitors use the Site, measure campaign performance, improve the Site, and help deliver ads that may be more relevant to users.

These tools may collect information such as page views, user interactions, device and browser data, referral data, and IP-based signals. Advertising and analytics partners may use cookies, pixels, tags, or similar technologies to help us measure ad performance and improve marketing. You can generally manage cookie preferences through your browser settings and manage certain advertising settings through the relevant platform providers.

Embedded Content

Pages on this Site may include embedded content or third-party features, such as videos, maps, forms, reviews, or social media content. Embedded content from other websites may behave as if you visited those third-party websites directly.

Those third parties may collect data about you, use cookies, and monitor your interaction with their content in accordance with their own privacy policies and terms.

AI-Enabled Tools

We may use AI-enabled tools, including content assistance, summarization, internal note support, workflow organization, and related business-efficiency tools, to help support our internal operations.

Information you submit, such as inquiry details, project descriptions, or other general business communications, may be processed using such tools as part of internal workflows. We do not use AI tools to make solely automated decisions producing legal or similarly significant effects without human involvement.

Who We Share Your Data With

We do not sell your personal information, and we do not share it with third parties for their own marketing or promotional purposes.

We may share information with trusted service providers and business partners as reasonably necessary to operate the Site and our business, including providers that support:

• Website hosting and technical infrastructure;
• Communications and email delivery;
• Form processing and customer communication;
• Spam prevention and security;
• Analytics and tag management;
• Advertising and performance measurement;
• Applicant processing and business administration; and
• Internal workflow tools, including AI-enabled tools.

We may also disclose information:

• If required by law, subpoena, court order, or legal process;
• To protect our rights, users, personnel, or property;
• To investigate suspected fraud, abuse, or security issues;
• As part of a business transaction such as a merger, sale, financing, or asset transfer, subject to applicable law.

If password-protected areas or account features are ever added to the Site, certain technical information, such as an IP address, may be included in password reset workflows where applicable.

How Long Do We Retain Your Data

We retain personal information for as long as reasonably necessary for business purposes, operational needs, recordkeeping, and legal compliance. In general, we may retain lead, customer, vendor, and applicant information in our internal systems for up to 7 years, unless a longer period is needed for legal, tax, warranty, insurance, dispute-resolution, or related business purposes. Some service providers may retain information under their own retention practices.

If the Site allows comments, profiles, or account features, related information may be retained for as long as needed to support those features unless deletion is requested and permitted by law.

Your Rights and Choices

Depending on your situation and applicable law, you may request that we:

• Provide access to personal information we hold about you;
• Correct or update inaccurate information;
• Delete certain personal information;
• Provide an export of certain personal information; or
• Limit or object to certain uses of your information.

These rights are not absolute. We may retain information where necessary for legal, administrative, security, contractual, operational, or recordkeeping purposes.

To make a request, contact us using the information below.

Where Your Data Is Sent

Information may be processed by Ark Rentals and by service providers that support our website, communications, analytics, advertising, security, administration, and internal workflows. Depending on provider infrastructure, information may be processed in the United States and possibly other jurisdictions.

If the Site accepts comments or uses anti-spam tools, visitor submissions may be checked through automated spam detection services.

Security

We take reasonable measures to help protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of transmission over the internet and no method of electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization where required by law.

In addition, Ark Rentals’ website terms are intended for users 18 and older, with minors requiring a parent or legal guardian to be involved in requests or submissions.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact us at:

Ark Rentals
1180 Centre Turnpike #9058
Orwigsburg, PA 17961
Phone: (570) 366-1071
Email: info@arkrentals.com
Contact Page: https://arkrentals.com/contact-ark-rentals-in-nepa/

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Effective Date. Your continued use of the Site after any update means the revised Privacy Policy will apply from the new Effective Date forward.